Return Policy

You can return an item if:

• The product is not genuine or original, provided you notify us within 24 hours of receiving it.
• You receive a physically damaged product after opening the package. An unboxing video is mandatory for this claim.
• The product received is different from what you ordered (wrong product delivered).
• You change your mind or ordered by mistake. (The product must remain sealed and unopened to be eligible for return. Opened products cannot be returned).

Shipping Costs for Returns: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

Refund Policy

You are eligible for a refund if:

• We are unable to provide the product you ordered (e.g., if stock runs out).
• You change your mind and notify us before the product is delivered.

Refund Processing: Please allow 7-14 business days for your refund to be processed successfully. Once we receive your returned item, we will inspect it and notify you of its receipt. After inspection, we will immediately inform you of the status of your refund. The refund period may vary depending on your card provider's policies.

Shipping Costs for Refunds: You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount.

How to Make a Return or Refund Request

You can inform us via:

• Messaging us on our Facebook page.
• Messaging us on our WhatsApp at 01534666903.
• Calling us directly during office hours.